Support
Thank you for using RiseRep Alarm. Please review the information below first.
Alarms
Skip only the next alarm
Turn off the switch for a repeating alarm with selected weekdays. A “Skip next alarm” button will appear. Tap it to skip only the next occurrence; the alarm will automatically resume on the following scheduled day. To disable the alarm completely, leave the switch off without confirming the skip.
The alarm does not ring
- Allow the “Alarms & reminders” permission for RiseRep Alarm.
- Check notification permissions, alarm volume, Do Not Disturb settings, and battery optimization.
- After restarting your device, open RiseRep Alarm once and confirm the next scheduled time.
- If your device manufacturer provides additional power-saving controls, exclude RiseRep Alarm from those restrictions.
RiseRep Pro and Gems
Prices are retrieved from Google Play and displayed in your local currency. If a purchase is not reflected, use the same Google Play account used for the purchase and try Restore Purchases in the app.
You can also review purchases, refunds, and payment methods in your Google Play purchase history.
Account and data
You can delete the account and app data associated with your sign-in on the account and data deletion page.
Please also review our Privacy Policy and Terms of Service.
Contact
If the issue remains unresolved, include your device model, Android version, app version, the action that caused the issue, and the time it occurred.